All tagged staff

Performance Management – the way forward

Performance reviews have historically been a once a year activity which is highly structured, time consuming and often uncomfortable for both parties. The result is that this important business process is avoided or is not performed effectively. Why do people hate performance review meetings? Simple, nobody likes to be put under a microscope to be analysed and judged. Questions such as; On a scale from 1-10 how effective is the employee’s communication? These types of questions can make employees feel uncomfortable and inadequate as a person if graded low, rather than generating what is needed, confidence and improved communication.

Communication Coaching

I believe firmly that most issues that come up in the workplace generally stem from a lack of clear communication. Often business owners are so caught up in trying to run operations that they forget to communicate the details of what they are trying to achieve within their business. This can leave staff members feeling irrelevant and excluded from what the business goals are and how they are connected to them….